Last Updated: June 2026
1. Introduction & Data Controller
Welcome to Agiannis Camping (accessible via camping.agiannis.com). We respect your privacy and are committed to protecting your personal data.
For the purposes of the General Data Protection Regulation (GDPR) and applicable Greek data protection laws, the Data Controller is:
- Business Name: METALLIDOU ELENI KONSTANTINOS (AGIANNIS CAMPING)
- Legal Form: Sole Proprietorship (Ατομική Επιχείρηση)
- VAT Number: EL108461895 (DOY Katerinis)
- Registered Address: Methoni 0, Methoni, 60066, Greece
- Email Contact: camping@agiannis.com
2. Personal Data We Collect
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
- Identity & Contact Data: First name, last name, email address, telephone number, and physical address provided during booking.
- Transaction & Booking Data: Details about services you have booked, arrival/departure dates, number of guests, accommodation type, and payment history.
- Financial Data: Payment card details. Please note that card payments are processed securely via our third-party payment gateway (Stripe). We do not store your full card details on our servers.
- Technical & Usage Data: IP address, browser type, time zone setting, operating system, and information about how you use our website, collected via tracking tools.
3. How and Why We Use Your Data (Legal Basis)
We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:
- Performance of a Contract: To process, manage, and confirm your campsite reservations and handle payments.
- Legal Obligation: To comply with Greek tax and accounting laws (e.g., issuing legal invoices/receipts).
- Legitimate Interests / Consent: To improve our website functionality and optimize our marketing campaigns using analytics and tracking tools.
4. Data Retention Period
We store your personal data safely and only for as long as necessary:
- Booking Information: Kept for the duration required to complete and manage your booking.
- Tax & Financial Records: Retained for a strict period of five (5) years following the end of the financial year in which the transaction occurred, in compliance with Greek statutory tax obligations.
5. Disclosure of Your Personal Data
We do not sell your personal data. We only share your information with trusted third-party service providers necessary to operate our website and business:
- Payment Processors: Stripe (for secure credit/debit card processing).
- Analytics & Marketing Providers: Google (Google Analytics 4, Google Tag Manager, Google Search Console, Google Ads), Meta (Meta Pixel), and TikTok (TikTok Pixel) to analyze traffic and run targeted advertisements.
Some of these third parties may process data outside the European Economic Area (EEA). In such cases, standard contractual clauses (SCCs) or equivalent adequacy decisions are utilized to ensure your data remains protected.
6. Your Legal Rights under GDPR
Under the GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of any incomplete or inaccurate data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your data, provided it is no longer required for legal or tax obligations (such as the 5-year retention law).
- Right to Restrict or Object to Processing: Object to or restrict the processing of your data under certain conditions.
- Right to Data Portability: Request the transfer of your data to you or another service provider.
- Right to Withdraw Consent: Where processing is based on consent (e.g., marketing cookies), you can withdraw it at any time.
To exercise any of these rights, please contact us at camping@agiannis.com. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) at www.dpa.gr.
7. Security of Your Data
We have put in place appropriate security measures (including SSL encryption) to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
